Flowers Mortlake Cookie Policy
Understanding Cookies
At Flowers Mortlake, we are committed to providing a delightful and seamless online shopping experience for our valued customers in Mortlake and beyond. Cookies play a crucial role in achieving this goal. This Cookie Policy explains what cookies are, how we use them to enhance your interaction with our website, and how you can manage your preferences.
What Are Cookies?
Cookies are small text files placed on your device (such as a computer or mobile phone) when you visit a website. These files contain information about your browsing activities and preferences. Cookies serve a variety of purposes, ranging from ensuring the website functions properly to remembering your settings and helping us improve our services.
Categories of Cookies Used by Flowers Mortlake
We use three primary categories of cookies to support and enrich your online ordering process:
Essential Cookies
Essential cookies are necessary for the core functionality of our website. Without them, our site cannot operate as intended. These cookies allow you to navigate pages, use our shopping basket, and access secure areas. They make sure that your flower orders from Flowers Mortlake can be processed smoothly.
Analytics Cookies
Analytics cookies help us understand how you interact with our website. By collecting anonymised information about site traffic, most visited pages, and user journeys, these cookies enable us to analyse and improve our service. The insights gained from analytics cookies help us enhance usability and make the process of ordering Flowers Mortlake products even better for you.
Marketing Cookies
Marketing cookies are used to personalise your experience and to show you relevant offers, discounts, or products. These cookies help us understand your shopping preferences so that we can tailor our communications appropriately. Marketing cookies might also help limit the number of times you see an advertisement as well as measure the effectiveness of our advertising campaigns.
How Cookies Improve Your Shopping Experience
The use of cookies on our website ensures you receive a user-friendly and efficient shopping journey. Cookies remember your preferences, allowing for faster checkouts and product recommendations based on your interests. They also help us identify errors and improve customer support, ensuring that Mortlake customers ordering Flowers Mortlake products online have the best possible experience.
Managing Your Cookie Preferences
You are in control of your cookie preferences. Upon your first visit to the Flowers Mortlake website, you will be asked to set your cookie preferences. At any time, you can adjust these preferences through your browser settings or by accessing the cookie management tools provided on our site.
If you prefer to restrict or block cookies, you can modify your browser settings to refuse some or all cookies. Please note, however, that blocking essential cookies may affect the operation of the site and your ability to make online purchases. For detailed guidance on managing cookies, consult the help section of your browser.
Policy Updates
Flowers Mortlake may revise this Cookie Policy from time to time in order to reflect changes in legislation or technical improvements to our website. We encourage you to check this page periodically to stay informed about our use of cookies and how they benefit your shopping experience.
