Accessibility Statement for Flowers Mortlake
Our Commitment to Accessibility for Flowers Mortlake
At Flowers Mortlake, we believe that everyone should have the opportunity to order beautiful flowers online with ease, regardless of individual abilities or the technology they use. Our commitment to digital accessibility means each customer across Mortlake and beyond can enjoy a seamless experience when exploring or ordering Flowers Mortlake via our website.
WCAG 2.1 AA Compliance
To ensure the best possible user experience, our website has been developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. This widely-recognised standard provides a comprehensive framework for ensuring online content is perceivable, operable, understandable, and robust. By adhering to these guidelines, Flowers Mortlake aims to empower customers of all abilities to easily browse, select, and order flowers through our online platform.
Screen Reader Compatibility
We understand the importance of technology supporting different user needs. Our Flowers Mortlake website is designed to be compatible with popular screen readers, facilitating access for people with visual impairments. We use clear HTML markup, descriptive alt text for all product images, and logical page structures so that screen readers can effectively narrate and guide users through our selection of flowers and ordering options. Our navigation and interactive elements are labelled and sequenced to work smoothly for screen reader users.
High Contrast and Visual Accessibility
Users with reduced vision or colour perception rely on designs that prioritise sufficient contrast and clarity. Flowers Mortlake utilises a high contrast colour scheme and easy-to-read font choices. Our design avoids problematic colour combinations and confusing visual cues, making it that much easier for all Mortlake customers—including those with visual impairments—to enjoy browsing and ordering flowers without strain or confusion.
Accessible Online Flower Ordering for Mortlake
We are devoted to ensuring that the online ordering process for Flowers Mortlake is straightforward and accessible for every customer. Our website has been built to allow keyboard-only navigation and supports various user technologies. Customers in Mortlake can select their favourite florals, fill out forms, and complete purchases online with confidence and independence. Accessibility barriers are regularly assessed and addressed so that your experience remains smooth and reliable every time.
Continuous Improvement and Feedback
Accessibility is an ongoing process and Flowers Mortlake welcomes feedback from our customers, particularly from those who face accessibility challenges. If you encounter any difficulties while using our website—whether relating to WCAG compliance, screen reader functionality, visual contrast, or any other accessibility issue—we encourage you to contact us directly. Our team is committed to resolving issues promptly to maintain an inclusive online flower shopping experience for Mortlake and the wider community.
Contacting Us About Accessibility
If you need assistance ordering Flowers Mortlake online, have specific accessibility requirements, or wish to report a barrier, please reach out using the contact details found on our website. Customer support will work closely with you to ensure your floral needs are met and to continuously enhance accessibility for all.
